MindBridge
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Support

Need a hand?

This page collects the most common questions we hear. Bookmark it and we'll keep adding more resources here (including FAQs, how-tos, and escalation paths).

Where do I start if I need an account?

Use the Register page to set up your free MindBridge profile. We require your full name, phone number, and email so we can keep your contact details in sync and notify you about assessment activity.

How do I join an organisation?

Organisation membership is optional for individual patients. If you have an enrolment code, use the Join page. Otherwise, select Continue as an individual during onboarding.

What should I do if I get stuck on an assessment?

Contact MindBridge support at eap@greyinsights.org. Include the screen name and what went wrong, but do not email your assessment answers, sign-in code or password.

Can I find more resources later?

Yes. Bookmark this support page for quick access. We continually add tutorials, troubleshooting guides, and escalation paths that are tagged in the left-hand nav.

For account help and privacy requests, email eap@greyinsights.org. MindBridge is operated by Greyinsights Limited, Nigeria. Do not send assessment answers, sign-in codes or passwords by email.